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Counseling now available via video chat

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Counseling now available via video chat

Counseling department chair Traci Allen sits at her desk in Moorpark College Fountain Hall. Allen has played a major role in organizing and implementing the many changes to the college's counseling services this year. Photo credit: John Louie Menorca

Counseling department chair Traci Allen sits at her desk in Moorpark College Fountain Hall. Allen has played a major role in organizing and implementing the many changes to the college's counseling services this year. Photo credit: John Louie Menorca

Counseling department chair Traci Allen sits at her desk in Moorpark College Fountain Hall. Allen has played a major role in organizing and implementing the many changes to the college's counseling services this year. Photo credit: John Louie Menorca

Counseling department chair Traci Allen sits at her desk in Moorpark College Fountain Hall. Allen has played a major role in organizing and implementing the many changes to the college's counseling services this year. Photo credit: John Louie Menorca

By John Louie Menorca

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Students who are unable to physically be on campus and seek counseling advice now have alternative options to get the help that they need.

As part of a recent effort to improve the counseling department’s availability, adding services like like Walk-in Wednesdays and extending their hours of operation, Moorpark College students can now schedule appointments for counselors over the internet via live, one-on-one online counseling through Google Hangouts.

Traci Allen, Moorpark College Counseling Department Chair, says that this service is aimed at providing counseling assistance from home to students who live outside of Moorpark or are incapable of coming to campus.

“The idea is more to serve students who are not in Moorpark,” said Traci Allen. “We do have students who do take classes online. We prefer students to come in person, who have the availability to do that, but we do have that access for any student who can use [online counseling].”

This new live online counseling is designed to make the experience no different than an in-person counseling session with full 45-minute appointments, capable of providing help with the big stuff like education plans, preparing for graduation, and transcript reviews.

Accessing this service can be done through the Moorpark College website, under online services and then clicking on counseling. From there, students can submit a form that describes their situation and what they’d like to have a counselor help them with through this service. Students will then generally receive a response within 72 hours.

All appointments made for online counseling will be set during operating hours of the Moorpark College counseling office. That full Monday through Friday schedule can be found on the Moorpark College website under counseling.

Students who intend on using this service should keep in mind that they will require the use of a properly functioning computer, with a working webcam, microphone, speakers and a broadband internet connection.

For any additional information regarding the Counseling Department and its services, feel free to contact the Department Chair, Traci Allen, at [email protected]. or visit the counseling department on the Moorpark College website at moorparkcollege.edu

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About the Writer
John Louie Menorca, Associate editor

John Louie Menorca is an associate editor at the Student Voice, with an emphasis on multimedia storytelling and supporting the newsroom on technical needs....

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